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Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Jade Forest herbs. All orders are as soon as possible, but please allow 2-3 business days if we are experiencing a large volume of orders. Orders are not shipped or delivered on weekends or holidays.

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Our standard delivery time is 3-5 business days depending on your location. 

International deliveries are subject to additional charges and longer delivery times. 

Return & Exchange Policy

All products can be returned within 14 days of receipt of shipment if they have not been opened, consumed or otherwise tempered with. 

Complaints

Are you not happy with our products? Please get in touch and our team will try to address your concerns within 5 working days. 

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